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Social Media Marketing Basics for Small Businesses

Jamie Cheng

Running a small business without social media marketing? Virtually impossible in 2025. But let’s be real—marketing on social platforms is probably just a fraction of your daily tasks. Here’s a simple guide to help you master the basics of social media marketing for short and long-term success.


Set Clear Goals


Start by identifying what you want to achieve. Social media can:

  • Increase brand awareness

  • Drive sales

  • Generate leads

  • Boost engagement


If you’re short on resources, focus on one or two goals that align with your immediate and long-term needs. For example, direct sales campaigns are great for short-term gains, while brand-building efforts like engagement and public sentiment set you up for future growth.


Choose the Right Platforms


Decide where your audience is most active. Conduct a quick audit of your existing social media accounts to assess where you already have a following. Starting from scratch? Focus on the platform that matches your target audience’s demographics and interests.


Create Engaging Content


Your content should match your goals. Some ideas:

  • Eye-catching product photos for awareness

  • Surveys or Q&A sessions for engagement

  • Live videos or influencer partnerships for credibility and reach


Analyse what your competitors are doing to see what works in your niche, but ensure your content stands out with a unique brand voice.


Track and Adjust


Social media success isn’t set-and-forget. Use platform analytics or tools like Hootsuite to monitor performance. Keep doing what works and refine what doesn’t.


With a clear plan and the right tools—like downloadable social media templates—you’ll be ready to maximise your marketing efforts and grow your small business. Reach out today for more tips & tricks!


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